This one always comes to mind:
Disappointment is the difference between expectation and reality
I think this is attributed to Chip Conley from “Emotional Equations”. I’m preparing to read this book. Interestingly, I hit this very same point (equation) when dealing with team members. It is an entirely different context than the book, which I should add.
One of the interesting constants in business is having to deal with the duel expectations of your coworkers and yourself. Almost in every instance, your expectations and your coworkers expectations will not align. This misalignment is a catalyst for disorder and conflict.
I’d like to keep exploring this idea in my next few posts.